Ref: 2548

Location: Grays

Salary: £25k

The role will include; 

• Data entry and filing 
• Completing shipping documentation 
• Creating and maintaining spreadsheets 
• Writing up customer quotations for sales team
• General administration 
• Customer service 
• Being a point of call for customers calling in, passing call on to the relevant person 

Ref: 2549

Location: Witham

Salary: £65k

The Senior Business Development Manager is responsible for overseeing the global freight operations. Ensuring efficient, cost-effective and timely movement of goods. This role requires a dynamic leader with extensive experience in sales, business development and operations within the Logistics and Freight industry. This is a unique opportunity for the successful candidate to build a business, utilising the Company’s foundation of freight relationships to drive strategic growth, develop strong customer relationships and optimise operational processes. Travel both within the UK and Europe may be required.

SCOPE OF JOB

• Leadership & Strategy: Develop and implement growth strategies to build the existing base into a highly profitable and efficient operation
• Sales & Business Development: Drive growth through strategic sales initiatives, identifying new business opportunities and fostering strong relationships with existing key clients and freight partners
• Operational Excellence: Oversee daily freight operations, ensuring compliance with international regulations and optimising processes for cost efficiency and timely delivery.
• Team Management: Lead, mentor and develop a high performing team, ensuring alignment with company goals and fostering a collaborative culture.
• Financial Management: Develop and manage the freight budget, monitoring expenses and
• ensuring financial targets are met
• Customer Relationship Management: Maintain and enhance relationships with clients ensuring high levels of customer satisfaction and addressing any operational issues promptly
• Market Analysis: Conduct market research and analysis to stay ahead of industry and adjust strategies accordingly

Ref:  2550

Location: Rainham

Salary: £28-30k

Role

• Working within a small team and a fast-paced environment the role is to handle specific clients.
• The role is varied as it will be to take responsibility in managing some of our UK clients, inbound, storage and outbound requirements, specifically for our UK Market simple single shipments or larger scale projects with phased deliveries. 
• Arranging deliveries to Clients and or End Users with own internal Transport Fleet and or liaising with sub-contractors to source most cost-effective solution(s) whilst still meeting any associated deadlines.
• Processing orders on carrier websites for onward delivery to end users for and on behalf of FDN and or clients.
• Client accountability will include booking vehicles delivering orders and or stock to the depot here at Rainham, raising Movement Requests, Pick Lists, Query Resolution, Invoicing. Monitoring of consignments and keeping clients updated proactively.
• All other activities associated with such an administrative role, job creation, loading costs, charges out, invoicing, filing, emailing, and liaising with Carriers, Suppliers, and all internal partners.
• Deputise for colleagues to cover planned or unplanned absences.
• Training will also be provided in other areas of the business as all employees are expected to cover holidays and absence when required.

Ref: 2553

Location: Maldon

Salary: £38k

• To lead the team by example and ensure all Company policies and processes are being adhered to as per their specific authorisations and mutually agreed SOP.
• Ensure our AEO standard is met and maintained in accordance with Britannia documented procedures.
• Participate in monthly operations team meeting to discuss outstanding issues and upcoming pipeline of new clients and contract expectations.
• Manage calls with clients, resolving issues/queries promptly.
• Allocate workload to the team ensuring daily and weekly targets are met to minimise month end workload.
• Provide cover to support absence of other team leaders, team members and Operations Manager.
• Responsible for issuing and dividing the daily tasks to the team.
• Mentoring and cross training in all accounts
• Complete all monthly procedures for Customers/ Management.
• Take over/ resolve queries and issues to assist the team to achieve their targets and remain compliant as per HMRC guidelines.
• Assist with maintaining the Rota for out of hours cover.
• Holiday and absence authorisation and monitoring and carrying out return to work interviews, updating documentation and uploading to You Manage.
• Carrying out effective 1-2-1 meetings and appraisals with the team
• 100% check on all documentation/entries being submitted according to Customs regulations, laws, and/or procedures.
• Stay abreast of changes in import and/or export laws.
• Request or compile necessary documentation to support your team.
• Advise customers on Customs-related matters.
• Confer with officials in various agencies to facilitate clearance of goods through Customs.
• Ensure the team are updating and maintaining eUCR Lists regularly.
• Out of hours working as an when required.
• Participate in any project teams for client work, or process and other change improvements.

Ref: 2558

Location: Witham

Salary: £28k

The role will include:

• Heavy Manual Handling – Unpacking Handball Containers
• Working within our WMS management system, including receiving, picking, packing, preparing orders for dispatch, scanning goods into / out of stock system.
• Working efficiently, following an agreed processes to a high level of speed and accuracy.
• Planning of workload.
• The opportunity to develop new business, accounts, finding solutions for client’s requirements.
• Manual lifting of goods – unloading & loading.
• Adhere to all health & safety regulations.

Ref: 2559

Location: Basildon

Salary: £35k

Candidate must have at least 3 years experience in customs formalities covering all sea road and air freight services.

Sea, Air & Road clearances

Claiming of UCNS

Fully compliant in HMRC Declarations

Ref: 2562

Salary: £27-35k

Location: Stanford-Le-hope

• Independently arranging administrative and operational activities on the basis of recorded instructions and/or known agreements.
• Independently ensuring financial processing from start to finish.
• Independently preparing and completing import and export files with all associated (customs) documents required for correct, complete and efficient processing of the files.
• Independently accepting, overseeing and handling shipments according to the arrangements agreed with customers.
• Ensuring the timely and correct preparation (forwarding) of papers, documents and information.
• Issuing instructions to colleagues and carriers by reference to the cargo documentation.
• Independently checking tariff headings for customs duties, agricultural levies, VAT and similar.
• Applicants should have a good working knowledge of the UK Tariff and be able to classify a wide range of goods, particularly in the food sector. 
• Experience in using CNS & Destin8 essential, knowledge of IPAFFS and NCTS desirable

Ref: 2563

Location: Colchester 

• Running multimodal shipments from start to finish, to include, liaising with agents, bill of ladings, clearance instructions, deliveries and any special requirements.
• Assist with office management tasks including ordering supplies and maintaining inventory
• Answer phone calls and direct inquiries to the appropriate department or individual
• Provide administrative support to the operations team as needed
• Utilize computerized systems and software to input and retrieve information
• Maintain confidentiality of sensitive information and handle it with utmost professionalism

Ref: 2566

Location: Witham

Salary: £25-30k

• Exciting opportunity to join our in house customs clearance department, completing all aspects of customs, including exports documents, import clearances and raising of transit documents.
• Candidate will need to have great attention to detail, should be able to work well as a team and independently, as well work well under pressure.
• Customs knowledge and experience required.
• In house system training will be provided.

Ref: 2571

Location: Witham

Salary: £45k+

Job Summary:

The role as an account manager will require you to manage the company accounts and head up the accounts team which includes two administrators & accounts supervisor.

Duties Include: -

• Managing the accounts department 

• Management accounts, bank reconsolidations, VAT returns.

• Processing salaries at the end of the month.

• Overseeing the purchase ledger & credit control.

• Managing the online banking & reporting daily payments made.

• Make any amendments to sales/purchase invoices as requested by the operations team. 

• Reconcile duty/vat sales and purchase ledger from Sage to Def Sheet.

• Preparing sale reports.

• Authorise all payments made.

• Clear any purchase ledgers payments down on SAGE.

• Send requests to overseas clients for payment of invoices.

• Any other duties as commensurate to the role

Skills Required: -

• Proven experience as an Account manager 

• Proven knowledge of SAGE

• Overall knowledge of all accounting duties

• Dealing with Multi Currencies 

• Good communication skills 

• Teamwork skills

• Working within a freight forwarding industry is not required but preferable

Ref: 2573

Location: West Thurrock

Salary: £28k

Role:

· Working within a department of 15 people, part of a wider team of 47.

· Handling European groupage services.

· Arranging movement of freight from origin to final destination, both international and national.

· Liaising with customers, overseas partners and suppliers.

Skills required:

· Must have a good understanding of European road freight, at least 2 years’ experience.

· Capable of manually calculating costs and charges.

· Understanding of taxable kilos.

· Good customer service skills.

· Experience with Customs paperwork.

· Ability to work in a team but also be self-sufficient.

Benefits:

· Competitive salary, holidays and pension scheme.

· Part of a dynamic team and company with a clear vision and strategy.

· Bonus scheme.

· Good progression opportunities.

· Monday to Friday - 9am-5pm.

· Training.

Ref: 2578

Location: Witham

Salary: £ Negoitable 

Our client, a freight forwarder based in Witham is looking for a Business Development Manager to join their office in Witham.

You will need to come from a freight forwarding / logistics background and ideally have experience in all modes of transport.

Would be expected to generate business through telephone sales / sales visits.

Would be given targets to achieve after a settling in period so someone who works well under pressure.

Ref: 2582

Location: Stanford-Le-Hope

Salary: £25-38k

Responsibilities –

• Monitor mailbox and make sure everything is replied to / actioned in a timely manner.

• Participate in all day-to-day bookings / administration activities including, actioning emails, speaking to customers, distributing emails to correct people.

• Assist with effective liaison, support and assistance between bookings/administration department and customers / rest of company.

• Assist in checking rate confirmations, rating jobs and sending invoices.

• Participate in basic administration jobs such as answering telephone calls, data input & arranging meetings.

• Liaise with support teams to solve any IT or system issues that affect your team.

Must have –

• Strong IT skills - knowledge in Microsoft Office & Excel.

• Experience in an office environment.

• Be willing to learn new software.

• Excellent written and verbal communication skills.

Ref: 2588

Location: Sranford-Le-Hope

Salary: £Negotiable

As a Road Freight Operator, you’ll be responsible for managing European groupage services and coordinating the movement of freight from origin to destination, both nationally and internationally.

What You’ll Do:

Coordinate European groupage services

• Arrange freight movement from origin to final destination

• Liaise with customers, partners, and suppliers to ensure smooth delivery

• Manage customs paperwork and freight documentation

What They're Looking For:

Minimum of 2 years’ experience in European road freight operations

• Strong understanding of taxable kilos and the ability to manually calculate costs/charges

• Excellent customer service skills

• Experience with customs paperwork

• Team player with the ability to work independently

Ref: 2589

Location: Chelmsford

Salary: £35k

Our client, a freight forwarder is looking for an Import Operator to join their office in Chelmsford.

Tasks

• Liaison with customers/ overseas agents/partners, inter-company offices & related parties. 
• Creation and/or update of job files within the company operating system, Cargowise.
• Preparation/Presentation of Import Customs Entries 
• Booking deliveries with carriers, co-loaders and/or hauliers.
• Preparing spreadsheets and Invoices. 
• Responsible for collection of all monies for non-credit accounts in liaison with the Accounts department. 
• Collection of all VAT and/or Duty in advance of release where applicable.
• Develop a professional working relationship with other EFL offices, clients, and suppliers.
• Filing – Electronic Health, Safety & Welfare – To promote and maintain their own as defined in the Company H&S 
• Quality Management – Strive to maintain quality within the organisation and alert the Operations Supervisor or Director of any issues or risks . 
• Other ad-hoc tasks, as required

Skills

• Effective communication at all levels, both internally and externally.    
• Organised (prioritise/plan/assign/control) 
• Ability to initiative 
• Adaptable and flexible 
• Good presentation skills. 
• Builds lasting and profitable relationships with both clients and sub-contractors. 
• Demonstrates an understanding of our customers and gives priority to meeting their needs by providing effective customer led solutions. 
• Uses system to generate meaningful information and increase efficiency. 
• Profit Focused 
• Meticulous attention to detail.  
• Competent in processing large amounts of data quickly and accurately. 
• Pragmatic approach to (and) problem solving and decision making skills and takes responsibility and ownership for implementation. 

Ref: 2590

Location: Wickford

Salary: £30k

Main duties will include:

• Quotations

• Negotiating rates with shipping companies

• Taking bookings for export shipments

• Following the loading process and liaising with the load sites if any shipments run behind schedule

• Completing export customs entries & VGM

• Preparing export documentation

• Invoicing files

The candidate should have:

• Experience of Sea freight exports

• Attention to detail.

• Must seek to build good relationships with customers.

• Good customer service and telephone manner.

• Ability to prioritise and organise own workload.

• MultiFreight experience desirable

Ref: 2593

Location: Barking

Salary: Up to £35k

Duties:

• Processing intermodal bookings, ensuring systems match.
• Liaising with operations team.
• Maintain a high level of customer service.
• Respond/resolve customer queries.
• Invoicing 
• Maintain an excellent relationship with customer.

Ref: 2594

Location: Basildon

Salary: £ Depending on expeirence 

GENERAL PURPOSE OF THE POSITION

Reporting to the Internal Sales Team Leader, the primary goal is to assist in day to day quotes, assist any BDM enquiries and call existing/dropped off/new clients. To focus on developing Ocean, Air and Road Freight opportunities, this includes requests and follow up on any potential new business opportunities and creating awareness of the company’s products and capabilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Prospecting for business opportunities and support BDM’s and other staff members
• Proactively develop opportunities from customers, networks and agents
• Obtain relevant information from customers in order to complete quotations and supply best possible solution.
• Keep operational staff & Customers fully updated on pending orders that will need to be processed and space secured. 
• Source buy rates where required and produce quotations from the system. 
• Ensure all Quotations and costs are loaded onto computer system either by EDI or manually, checking for accuracy.
• Ensure all quotations are responded to and actioned in a timely manner
• Follow up on quotes with clients and agents and secure bookings.
• Be aware of company product, services, key selling points and general market knowledge.
• Develop constructive relationships with key customers and key partners/agents, resolving any concerns and ensuring corrective action is taken.
• Deliver new sales opportunities with overseas partners and agency networks in line with Strategic Sales campaigns and promotions.
• Maintain all records within company systems, with focus on sharing pertinent information with management and colleagues.
• Achieve or exceed key performance indicators set. These should be reviewed weekly and summarised monthly along with action plans for improvement for the following month, as appropriate. 
• Propose events and activities to enhance connection with potential target customers and markets. Attend events, as appropriate and agreed.
• Complete weekly & month end routines as directed by your line manager.

Ref: 2598

Location: Stanford-Le-Hope

Salary: £Negotiable

• Day 1, Checking, routing, maintaining & problem solving (see operator checklist/timeline)

• Dispatch trucks in both day 1 and then to follow onto day 2

• Liaising with the port expeditors/supervisors ensuring jobs are being dispatched correctly.

• Assist with day 2 planning when required (setting up daymen / homework floats etc) 

• Noting up drivers – including arranging parking and night out procedure 

• CS assistance - liaising with CS team regarding day-to-day issues.

• Work with port supervisors regarding driver/truck allocations

• Liaising with HR regarding driver issues

• Liaising with Fleet regarding services – trucks and trailers

• General screen maintenance and closedown for the week. 

Requirements:

• Knowledge of transportation regulations and safety standards.

• Knowledge on VBS systems for ports, TOPS experience, Destin8 knowledge etc.

• Must have previous container experience

• Proficiency with Microsoft 365.

• Excellent communication and interpersonal skills.

• Strong organizational and multitasking skills.

• Flexibility in work hours, as some positions may require shift work or on-call availability.

• Ability to work in a fast-paced, often high-pressure environment.

• Problem-solving and critical thinking abilities.

Ref: 2601

Location: Thurrock

Salary: £32-35k

• Booking shipments from start to finish providing all shipping details to the importer
• Booking shipments with overseas agents worldwide for ocean and air freight
• Providing all shipping details to the importer
• Quoting clients for all import modes.
• Checking arrivals of vessels and keeping in constant contact with the importer
• Processing of customs entries for air, sea and land freight
• Working knowledge of CNS / Destin8
• Booking deliveries
• Completing sales invoices and passing purchase invoices
• Weekly shipping reports for customers
• Dealing with supplier and customer queries

Ref: 2606

Location: Witham

Salary: £25-30k

Exciting opportunity to join our in house customs clearance department, completing all aspects of customs, including exports documents, import clearances and raising of transit documents.

Candidate will need to have great attention to detail, should be able to work well as a team and independently, as well work well under pressure.

Customs knowledge and experience required.

In house system training will be provided.

Ref: 2612

Location: Basildon

Salary: £35k

• Destin 8 / Compass Knowledge
• FCL Transport booking both Line & Merchant
• Aware of credit levels for accounts prior to delivery
• Duty & VAT invoicing
• Offering Customers Deliveries within free time upon quay
• Our inhouse Freight System is Forward Computing (FCL)
• Collating clearance documentation to present to our inhouse clearance department
• Tracking ETA’s via shipping line websites
• Good communicator by phone and e mail
• Customs Clearance ability an advantage

Ref: 2613

Location: Maldon

Salary: £33k

* Handling imports and exports to and from Europe, from groupage shipments, part / full loads and express vans 

* Liaising with customers and suppliers daily, ensuring shipments are running according to schedules 

* Liaising closely with our customs dept. ensuring paperwork is accurate and clear instructions provided. Once received, supplying the customs paperwork to the relevant parties 

* Good telephone manner and customer service skills is imperative 

* Spot quoting customers for shipment requests 

* Booking the orders on the system and booking with the suppliers 

* Invoicing/supplier invoice passing 

* Brokering experience within road freight advantageous

Ref: 2617

Location: Basildon

Salary: £33k

Key roles and responsibilities:

• Assist the Team Leader and Sea Freight Manager in the execution of their duties in support of the departmental vision of the company to become more competitive and profitable 
• Understand and execute the departments vision of good business development in order to successfully move Sea Freight products 
• Complete all Import, Export and Cross Trade activities correctly and on time ensuring the Customs declaration forms are completed correctly 
• Immediately report any errors to the customs declaration forms to line manager and customs claims 
• Correctly complete all customs import declaration forms 
• Ensure all operational activities and invoicing are completed on time 
• Complete ad-hoc and spot checks on a weekly basis to check all is in order and all documents required 
• Maintain and utilise the operational system at all times 
• Ensure all duties/VAT is charged correctly upon invoicing and collect any monies due in line with SOPs 
• Maintain regular communication with clients, reporting new sales leads and handover of shipments to manager 
• Assist in the creation and maintenance of SOPs for the department 
• Maintain excellent customer and inter-departmental relationships at all times giving regular feedback to line manage 
• Follow up late customer payments in conjunction with credit control 
• Communicate quotations to the line manager/sales team and ensure all quotations are recorded on the system in one format 
• Must have previous freight forwarding experience
• Implement and improve new efficiencies in customer workflow in conjunction with line manager 
• Before release, ensure all goods under their account are approved for delivery via accounts and/or line manager 
• Ensure all reports are generated by given deadlines and handed to line manager 
• Accurately complete all invoicing for exports and clients 
• Procurement of Ocean Freight rates from the shipping line and co loaders on a monthly basis 
• Complete Deviation forms in line with GDP compliance.
• Provide holiday and sickness cover as required

Ref: 2620

Location: Basildon

• Quote Follow up - Follow up for quotes over 5cbm and target lanes on the phone. Under 5cbm to be emailed for follow up. Follow up to be undertaken and reported within 24 hours of quoting. 

• Load Plans – Open daily and identify the containers loading in 48-72 hours and note the destinations to be targeted that week. Any containers that require CBM, enquires from clients will need to be identified to ascertain if they are ready to move and a target rate. 

• Quotes – Quotes 10cbm+, or new/unrecognised accounts to be contacted prior to quoting to obtain further information  

• Secured bookings – Secured bookings to be sent to the customer service team with all required information necessary. 

• New Log-in Accounts - Ring “New Log In” accounts to identify potential business and qualify the account suitability for access

• KPI - Minimum of 1 “sales” call per day in addition to follow up calls. Call to be logged in company CRM, along with pipeline, sales lead and any relevant material. 

• Field Sales - Assist Field sales with direct leads, possible client visits as/when required. 

• Calls - Answer phone calls from clients and vendors daily, and promptly return calls for any messages left in voicemail. 

• Claims - Ensure that all intent to claims are forwarded to the Claims Department within 24 hours.

Ref: 2621

Location: Stanford-Le-Hope

Salary: £35k

Role: 

· Handling enquiries for European groupage services.

· Responsible for own quotations and bookings, as well as supporting the wider sales team. 

· Liaising with customers, overseas partners, suppliers and internal teams.

Skills required:

· Must have a good understanding of European road freight.

· Capable of manually calculating costs and charges.

· Understanding of taxable kilos.

· Good customer service skills.

. Ability to work in a team but also be self-sufficient.

Ref: 2622

Location: Basildon

Salary: £25-28k

Job summary

• To manage the gathering of sales leads and action initial contact via phone with prospects  
• Liaise with the field sales executives regarding warm leads
• Assist the head of sales with statistic gathering, report writing, database management.
• Key roles and responsibilities
• Assist the Head of Sales in the execution of their duties in support of the Managing Director’s vision of the company to become more competitive and profitable.
• To build and increase the company’s customer base including further promoting the awareness for the company. To manage & generate new leads and identify new prospects for the UK sales team, by telephone calls and e-mails
• To diarise and plan all follow up calls and actions on e-mails. Fully planned days’ work for telephone calls and planning of follow up. Recording of all actions and follow up required.
• Communicating information to relevant members of the external sales Team.
• Follow up of old leads, as requested by the sales team members
• Ensure Input of data into CRM program / reporting system, of daily sales activity including records of all sales, sales calls, presentations, closed sales, and follow up activities.
• To source and make cold calls to potential new clients and build portfolio of clients exclusively for the company.
• Maintain and update the SharePoint database for filed customer rates
• Compile monthly reports of actual turnover from new accounts won by the sales team
• Maintain and report on stock levels of sales materials, brochures etc, place new orders

Skills, Experience and Competencies

• Preferred experience in a Sales administrator or Sales support role
• Ability to work under strict deadlines
• Coordination and handling of sales related activities
• Demonstrate high quality communication skills
• Proficient with Microsoft packages especially Excel as well as have general PC knowledge
• Experience and understand of logistics processes preferred but not essential, as training will be provided
• Must be able to prioritise and organise own workload with attention to detail
• Able to work independently and as part of a team

Ref: 2625

Location: Stanford-Le-Hope

Salary: Negotiable

Main Duties and Responsibilities

• Liaise with the Operational team and maintain communication with customers on all customs issues.

• Provide accurate documentation check to ensure compliance to new and existing government legislation

• Monitor arrivals and prepare documentation eg T1's for entry submission.

• Submit Export declarations 

• Monitor any applicable declarations subject to HMRC checks, port health, examination, documentation checks etc. and liaise with relevant Government department to ensure timely release.

• Submit post entry amendments where applicable and maintain team post entry amendment log.

Requirements

• Recent experience of working in a customs brokerage environment. Inclusive of entry submission to CDS via ASM or similar customs software provider.

• Knowledge of the HMRC Tariff for a diverse range of product types.

• Understanding of various customs procedures

• Ability to adapt to arrivals encompassing various transport modes

• Experience of using port community systems CNS & Destin8

• Ability to work with line manager on HMRC ad hoc requirements, procedures, audits etc.

• Intermediate computer literacy and knowledge of software, such as Word, Excel.

Ref: 2628

Location: Witham

Salary: £28-32k

Key responsibilities

• Arranging air, sea & road import bookings 

• Dealing with overseas offices & partners 

• Working start to finish on files 

• Processing sales & purchases 

• Updating new client bookings in shared drives with pricing.

• Looking after key accounts

• Raising Invoices 

• Managing direct client accounts 

• Ensure customer queries and complaints are resolved efficiently and effectively in line with our policies and procedures.

Benefits 

• Company pension scheme 

• Long service awards including additional holiday days.

• Department/Company social events 

• Free parking on site 

Ref: 2633

Location: Barking

Salary: £30-35k

As an Import Coordinator, you will be responsible for managing the inbound shipment process, ensuring timely customs clearance, managing vendor relations, overseeing compliance with international shipping regulations, and liaising with customers for the final delivery of cargo. You will also handle invoicing and billing for services rendered, playing a crucial role in ensuring smooth and efficient import operations.

Key Responsibilities:

• Oversee and manage the import process for shipments, ensuring timely and efficient handling.

• Coordinate with suppliers, carriers, and customs brokers to ensure proper clearance and delivery.

• Prepare and review import documentation, including commercial invoices, packing lists, bills of lading, and certificates of origin.

• Ensure compliance with all customs regulations and international trade laws.

• Maintain up-to-date knowledge of customs requirements and tariff codes.

• Communicate effectively with customers to arrange the final delivery of cargo and resolve any issues related to shipment.

• Manage the invoicing process, including preparing and sending invoices to customers, tracking payments, and handling any billing-related inquiries.

• Track shipments and ensure they are delivered on time and within budget.

• Liaise with finance and accounting teams regarding invoicing and payment processes.

• Handle the preparation and submission of customs declarations and other necessary documentation.

• Collaborate with internal teams (e.g., customer service, warehouse, transport) to ensure smooth coordination of import activities.

• Provide status updates to customers and internal teams regarding cargo movements and delivery timelines.

Skills & Qualifications:

• Previous experience in freight forwarding, logistics, or import/export operations (preferably 2+ years).

• Strong knowledge of import/export documentation and customs procedures.

• Proficiency in shipping software and Microsoft Office Suite.

• Excellent communication and organizational skills.

• Ability to work under pressure and manage multiple tasks simultaneously.

• Strong attention to detail and problem-solving abilities.

• Knowledge of international trade laws and regulations is highly desirable.

• Experience in invoicing and customer billing processes.

• Ability to work in a fast-paced and dynamic environment.

Ref: 2632

Location: Basildon

Day to day tasks will include – 

Monitoring and actioning emails from origin offices, agents, clients, and vendors on a daily basis in relation to the tasks set out within the role.

Handling of all Delivery requests for the Import Team and any queries that are related to this portion of the movement. 

Handling of all Routed bookings placed in the UK which will include placing the initial booking through the internal system to notify origin, updating the customer frequently with the current status, providing the draft bl for checking and ensuring Shipped on Board and Final bl is proactively provided upon sailing. 

Handling of all Import Customs Clearances for our Prepaid DAP/DDP Shipments.

Answer phone calls from clients and vendors daily and promptly, also returning calls for any messages left in voicemail. 

Maximizing revenue through value “add on” and working efficiently to minimize errors and unnecessary costs.

Ref: 2634

Location: Essex 

Salary: Depending on experience 

Our client, a busy freight forwarder is now seeking an Inside Sales Coordinator to join their team.

The successful candidate will require: 

• Imports and/ or export knowledge.

• Able to quote customers both FCL and LCL 

• Able to make bookings with agents 

• Basic knowledge of import and/or export operations

This candidate will be expanding on the above, covering both import and export sales.

Ref: 2640

Location: Tilbury 

Salary: £27-32k

Key Responsibilities

• As a Customs Clearance Specialist, you will:
• Being part of a team responsible for arranging a variety of import clearances for key clients, ensuring prompt processing to maintain a high level of service.
• Liaising with customers, suppliers, and subcontractors to obtain and provide the necessary information to process customs clearances accurately and compliantly, adhering to HMRC guidelines.
• Offering guidance to customers on importing goods into the UK, including advice on commodity codes, customs procedures, and general import requirements for the UK market.
• Ensuring work meets the standards set by an AEO-accredited freight forwarder.
• Raising invoices, including Duty and VAT invoices. Where required, providing manual calculations of taxes to help customers understand costs incurred from HMRC..

Ref: 2641

Location: Tilbury 

Salary: Depending on experience 

• As a Sales & Development Executive, you will:
• Identify and source new business opportunities, leveraging your own leads and those provided by the Sales and Operations teams.
• Develop new sales across FCL/LCL sea freight, air freight, and road freight, for both imports and exports.
• Operate flexibly, with responsibilities both in-office and in the field.
• Bring transferable business connections (advantageous but not essential).
• Prepare accurate quotations, ensuring the inclusion of all relevant terms and clauses.
• Note: As the freight forwarding industry evolves, responsibilities may be adjusted to reflect operational needs.

Ref: 2650

Location: Stanford-Le-Hope

Salary: £32k

Skills required:

· Must have a good understanding of European road freight, at least 2 years’ experience.

· Capable of manually calculating costs and charges.

· Understanding of taxable kilos.

· Good customer service skills.

· Experience with Customs paperwork.

· Ability to work in a team but also be self-sufficient.

Ref: 2651

Location: Basildon

Salary: £Negotiable 

Duties Will Include:

• Planning of container loads for specific destinations

• Process bookings using operating system 

• Ensure full compliance of appropriate legislation and regulations and all documentation relevant to the movement of cargo

• Respond promptly to comments queries & feedback 

• Liaise with Customer Service staff on specific booking requirements as necessary

• Communicate effectively with shipping lines, CFS and transport suppliers

• Manage Customs processes necessary for the export of shipments

Ref: 2655

Location: Stanford-Le-Hope

Salary: Depending on experirence

Reporting to the Team Leader, your core responsibility is to arrange collections and deliveries for the whole of our UK network. Time is everything so you need to effectively plan and manage all jobs, and your own time.

In doing so you:

• Act as the main contact for customers, hauliers, suppliers and internal departments such as Warehouse and Customer Service;

• Ensure that all compliance processes are followed without fail and in line with legal requirements;

• Use IT software to plan deliveries with hauliers, negotiate rates and charge additional fees to customers.

You also assist with all other aspects of the transport operation as required. 

As this is a transport role, from time to time the normal 08:30 - 17:30 will not apply and additional tasks will be required outside of the normal working hours, such as phone calls and emails to deal with potential issues with deliveries

Ref: 2656

Location: Stanford-Le-Hope

Salary: Negotiable depending on experience 

Duties will be to support the operational Manager by managing the day to day operational requirements for all export/import shipments by air, ocean and surface transport modes. This will include taking instructions from the company’s clients and managing the whole shipping process from the beginning of the shipment through to final departure and post shipment follow up. 

• You will be responsible for preparing all the necessary shipping and Customs documents to enable the shipment to be executed in line with the relevant shipping regulations and to comply fully and at all times. 
• In the event you are not satisfied about the providence of the shipment, or information provided by the customer for whatever reason, this should be immediately reported to your direct manager or Director of the company.
• Your duties will also include quoting clients directly and supporting the network department with quotations and technical service support as and when may be required and requested. You will be responsible for charging out job files in a timely manner, and checking the accuracy of supplier invoices before they are passed and logged onto the system. 
• Any operational problems or shipment queries both during the shipment process or post shipment should be managed in a timely manner and to a successful conclusion. 
• All operational procedures and quotations should be completed before leaving the office at the end of the working day unless there is a valid reason as why this cannot be accomplished. 

Ref: 2660

Location: Tilbruy

Salary: £30-40k

Handling all aspects of inventory linked Deep Sea imports with some crossover into non inventory EU Entries , IPAFF experience preferred but training given on this aspect if lacking.

Principally Handling foodstuffs from AU, NZ & S. America, into LGP, FLX & STN advancing Customs & Port Heath clearance, Shipping Line releases and feeding instructions into our own in house transport department, the position is both demanding and rewarding.  

Ref: 2661

Location: Tilbury 

Salary: Depending on experience 

Role Requirement

• The ideal candidate will possess:
• A minimum of 2 years’ experience in freight sales (sea, air, and road) within a freight forwarding environment.
• A proven track record in sales and business development.
• Comprehensive knowledge of the global freight industry.
• Exceptional negotiation skills.
• Strong attention to detail.
• Excellent communication skills and a friendly, approachable demeanour.
• Proficiency in Microsoft Word, Excel, and Outlook.
• A collaborative and dynamic team spirit.
• Outstanding English and mathematics skills.

Ref: 2667

Location: Stanford-Le-Hope

Salary: £35K

Job description

Role:

· Working within a department of 15 people, part of a wider team of 47.

· Handling European groupage services.

· Arranging movement of freight from origin to final destination, both international and national.

· Liaising with customers, overseas partners and suppliers.

Skills required:

· Must have a good understanding of European road freight, at least 2 years’ experience.

· Capable of manually calculating costs and charges.

· Understanding of taxable kilos.

· Good customer service skills.

· Experience with Customs paperwork.

· Ability to work in a team but also be self-sufficient.

Benefits:

· Competitive salary, holidays and pension scheme.

· Part of a dynamic team and company with a clear vision and strategy.

· Bonus scheme.

· Good progression opportunities.

· Monday to Friday - 9am-5pm.

· Training.

Job Types: Full-time, Permanent

Salary - depending on experience.

Budget - Up to £ 35 k per annum.

Ref: 2671

Location: Basildon

Salary: Depending on Experience

Key focus areas:-

Submission of customer bookings in line with Customer Service SOP’s – to include (but not limited to:-

• Confident dealing with Customer / Third Party Queries in a timely and effective manner, escalating to management where necessary

• Contacting clients / missing shippers to look to secure more bookings when operators advise containers are low on volume

• Dealing with overseas agents via email / Oms to ensure effective and up to date information available for all Routed Bookings

• Efficiently handle amendments to bookings – CBM, weight, number of pcs, 

• Booking of haulage, (being aware of any special agreements such as free pick up etc) 

• Dealing with and resolving haulage issues (such as drivers not turning up) 

• emailing clients about vessel delays, short shipments – Date TBC 

• Obtaining haz acceptance (if required) - *unless submitted by sales who should have this already 

• Contacting suppliers for freight collect shipments, obtaining relevant paperwork such as MSDS, DGN, invoice, packing list 

• Confident in the handling of Short Shipments

Ref: 2672

Location: Maldon 

Salary: £28k

• The role will be to deal with all ocean freight Imports.
• Handling full operational duties from start to finish, dealing with clients and their SOPs, 
• Some FCL work on various markets
• Booking UK Haulage and meeting VLS KPI’s 
• To liaise with shipping lines and hauliers
• Contact customers to sort out delivery times and dates for the goods to be delivered.
• Dealing with all import documentation.
• Any other duties required by the management.

Ref: 2675

Location: Tilbury 

Salary: £30-35k

Role requirements of the successful candidate

Two years’ experience minimum in export operations, on both airfreight and seafreight.

Experience completing export documentation, including checking country requirements, and raising Certificates of origin if required.

Experience in completing customs declarations.

Experience of CNS and Destin8. Our forwarding software is Multi-freight.

Strong attention to detail.

Good communication skills and friendly personality.

Competent using Microsoft Word, Outlook and Excel.

Strong and dynamic team player.

Excellent English and Maths skills.

Job responsibilities and tasks:

Communicating with customers, hauliers and carriers.

Arranging bookings with lines and carriers.

Arranging collections making sure to meet vessel/ flight deadlines.

Completing customs entries.

Raising export documentation and manifests.

Checking with warehouses that screening and check weighing have been completed.

Finalising all documentation

Checking vessels/flights have been met.

Invoicing, liaising with and sending pre alerts to overseas agents.

Following up after delivery to ensure the customer was happy and find out anything else that we could look after for them.

Ref: 2679

Location: Stanford-Le-Hope

Salary: £25-38k

Responsibilities –

• Monitor mailbox and make sure everything is replied to / actioned in a timely manner.

• Participate in all day-to-day bookings / administration activities including, actioning emails, speaking to customers, distributing emails to correct people.

• Assist with effective liaison, support and assistance between bookings/administration department and customers / rest of company.

• Assist in checking rate confirmations, rating jobs and sending invoices.

• Participate in basic administration jobs such as answering telephone calls, data input & arranging meetings.

• Liaise with support teams to solve any IT or system issues that affect your team.

Must have –

• Strong IT skills - knowledge in Microsoft Office & Excel.

• Experience in an office environment.

• Be willing to learn new software.

• Excellent written and verbal communication skills.